People using AI chatbots are experiencing unhealthy emotional attachments or breaks with reality. Now a group of affected people are turning to each other for support.

We all have anecdotal evidence of chatbots blowing smoke up our butts, but now we have science to back it up. Researchers at Stanford, Harvard and other institutions just published a study in Nature ...

Young people are increasingly turning to AI “companion” chatbots to meet their emotional needs. But a new study shows that these chatbots, which are designed to mimic real social relationships, may ...

Anish Mehta, a computer science engineer, grew up in a culture that he said did not address mental health concerns even when he knew he could have benefitted from therapy. So when he was searching for ...

Chatbots may be contributing to a wider distrust in democratic institutions, new report finds. Credit: Jakub Porzycki / NurPhoto via Getty Images LLMs — the data models powering your favorite AI ...

More and more people are turning to ChatGPT or other AI chatbots for advice and emotional support, and it’s easy to see why. Unlike a friend or a therapist, a chatbot is always available, listens to ...

I was recently interviewed for an article on the emotional connection that people can develop with artificial intelligence (AI) chatbots. 1 Here's an edited summary of the exchange. As a psychiatrist, ...

Chatbots once symbolized digital transformation — those polite text boxes on corporate websites and service portals promised to make support smarter and cheaper. The addition of generative AI (genAI) ...

I invented a fake idiom and asked ChatGPT, Gemini and Claude to define it. One made things up, one over-explained — and only ...

Old chatbot metrics don’t cut it in the GenAI era. Here’s how to track trust, accuracy and quality in every conversation. Large language models (LLMs) powering today’s chatbots work by generating ...