NEW YORK, Aug. 3, 2023 /PRNewswire/ -- Teleperformance, a global leader in digital business services, today announced it was honored as the best remote agent customer care program in the Americas, ...

DentalEZ Group has launched its new 360° Customer Care Program, a comprehensive online customer service tool for all StarDental customers. The program is an extension of DentalEZ Group's professional ...

NEW YORK--(BUSINESS WIRE)--LetsGetChecked, a global healthcare solutions company, announced today the launch of CarePathway™, a longitudinal customer care journey that will revolutionize speciality ...

PHILADELPHIA, Feb. 17, 2021 /PRNewswire/ -- Harte Hanks (Harte Hanks), a leading global customer experience company, announced today that it has been selected by Midea America Corp. (Midea) to ...

LOS ANGELES--(BUSINESS WIRE)--Broadvoice, a leading global customer experience technology provider, announced today the launch of its 2025 CX World Tour, designed to introduce partners, distributors ...

Forbes contributors publish independent expert analyses and insights. I explore personal branding and storytelling in the digital age. Jun 04, 2024, 12:00pm EDT Transform your customer interactions ...

Customer care is becoming a source of significant differentiation between firms. In the virtual world of e-Business, customer care must include the full life cycle of care: target, acquire, transact, ...

B2B brands can build retention and loyalty by offering a customer support program. A customer care program does not need to be difficult to implement, but the best programs offer a mix of one-way and ...