WASHINGTON--(BUSINESS WIRE)--ChurnZero, a leading Customer Success software platform, today announced it has earned the TrustRadius 2022 Most Loved Award, as well as G2’s 2022 Best Software Award.

Freshworks Inc. ( www.Freshworks.com ), a global innovator in customer engagement software, announced it has acquired Natero, Inc., a leading customer success management software company. The ...

"Modern accounting firms are growing quickly, expanding their service lines and client bases," said Jim Dunham, president and general manager of IRIS Americas. "However, this rapid growth often ...

According to the report, "Developed with an integrated, schema-less data model, Totango's SuccessBLOC programs endeavor to provide more flexibility for journey orchestration, reporting, and portfolio ...

Considering customer success software for your company, but not sure where to begin? Are you worried about how long it will take to get time to value? I have implemented customer success software four ...

Addition of Expanded Global Customer Care Team, Onboarding Improvements, and Localized Customer Success Management Built for Partner Enablement and Transformation DURHAM, N.C.--(BUSINESS WIRE)-- ...

Editor’s note: LimeLight is a new feature from WRAL TechWire offering another means of publishing noteworthy news. Be sure to check out more LimeLight worthy news at this link. Janine Sneed, Vice ...

For these customer success leaders, feedback is a gift — especially when it’s critical. “The reality is that critical feedback is often more valuable than positive feedback,” said Ryan Koopmans, VP of ...