Effective businesses thrive on strong communication skills. Written communication, in particular, is used in all types of businesses in a variety of ways. Sound business communication styles improve ...

Effective written communication is one of the most valuable skills in today’s business world, especially for professionals aiming for six-figure careers. Whether you’re writing an email, a proposal, ...

Successful business leaders are master communicators, whether in oral or written form. The digital age has transformed how businesses communicate with consumers, vendors and partners. Written business ...

There are various types of business communications you might need to send throughout your career, one of which is a business memo. As with any professional communication, you need to know how to write ...

Communication Intensive (CI) courses are part of the CWRU Unified General Education Requirements (UGER). The Writing Program offers a number of courses that fulfill this requirement. All CI courses ...

As much of customer service is now conducted through live chat or social media, ensuring your teams are properly trained on best practices for written communication is paramount to your success. When ...

The art and science of business communication—business writing in particular—has changed tremendously since the advent of the Internet. It continues to change at a rapid pace, driven by ongoing ...