The company's fragile "butterfly switch" keyboard design has spawned user frustration and even lawsuits. If you have one, you now can get it fixed or replaced for free. Shara Tibken was a managing ...
Matt Elliott is a senior editor at CNET with a focus on laptops and streaming services. Matt has more than 20 years of experience testing and reviewing laptops. He has worked for CNET in New York and ...
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