The popularity of instant messaging has grown exponentially in the past decade, but the communication platform’s immediacy presents users with endless opportunities to come off the wrong way. These ...

Their firms blocked access to America Online's AOL Instant Messenger and competing services. They were worried about viruses and other security threats, and that the content couldn't be monitored and ...

The companies, through their iPlanet software collaboration, are quietly working on instant messaging software for businesses, a market segment where Microsoft and IBM lead. Stephen Shankland worked ...

Instant messaging is booming. Almost everywhere you look, people are typing messages to friends and work colleagues at a frantic pace. These are not e-mails but rather short messages that often travel ...

I know a guy who got an IM from a trusted friend. The message said, “Hey, I thought you would be interested in this.” This was link-underlined, so he quickly clicked it. The result was, to refer back ...

Orgoo, a Los Angeles based start-up, is about to release a futuristic Web-based message tool that brings together all your IM, voice, text and email into one place. It is still in early testing mode, ...

Instant messaging (IM) can help e-commerce sites capture potential sales, but cost, service and technological hurdles must be cleared before IM can have a major impact, according to analysts. Gartner ...

A recent report from Burton Group, "Instant Messaging: It's Not Just Idle Chatter," has highlighted the necessity of creating policies to govern the use of instant messaging (IM) within a company.

As popular as instant messaging has become, most enterprises have neither policy nor technology in place for securing IM. Here's expert advice for getting the message. At the same time, only 10 ...

Industries thrive when there is just one standard to adopt. E-mail has become much more pervasive because of the SMTP protocol; the video industry grew quickly because VHS won out over beta; IBM ...

A national survey released today indicates that instant messaging (IM) has grown 19 percent since last year and is penetrating the United States market as deeply as e-mail — with many Americans ...