Key performance indicators, or KPIs, measure the effectiveness of a function within an organization, and are especially important for a core functional area such as accounting. By tracking and ...

The middle of the year is a busy time for the multifamily industry, between summer and peak leasing season in full swing. But the flurry of activity shouldn’t stop property managers from taking a step ...

One big benefit of the move to electronic logging devices (ELDs) is the ease with which fleet managers can now collect data to help improve operations. The data can be overwhelming, however, and we’re ...

One of the most common practices across contact centers, large and small, is measuring agent performance and service quality through Key Performance Indicators (KPIs). This industry-proven approach, ...

Effectively using data has become increasingly important in 21st century business. The ever-increasing capabilities of desktop and laptop computers along with radically decreasing data storage costs ...

Schedule variance (SV): This KPI identifies whether a project is ahead or behind the planned schedule and by how much. Before setting KPIs for your project, it’s important to remember that they need ...

If you don’t measure it, you can’t improve it. That old business adage may not apply in all cases, but it does capture the essense of a growing movement toward data-driven decision-­making in trucking ...