Opinions expressed by Entrepreneur contributors are their own. While PR is not, and will likely never be, an exact science, there are certain metrics commonly used in measuring its results. These key ...

Measuring a supplier’s adherence to contractual service levels is at the core of supplier performance management. Yet, while every organization tracks key performance indicators (KPIs) on some level, ...

I must confess, I’ve always been called an old man. Even in my early 20s, I was referred to as “Old Man Hodgkins” or the guy with dad strength. I never actually felt that way until I recently found ...

The recent ARC survey on key performance metrics and indicators had some surprising answers that go against conventional industry wisdom. ARC believes that the financial impact of unplanned downtime ...