Knowledge management systems help companies store, access and organize documents and information. Both internal teams and external stakeholders might access and use your documentation. Centralizing ...

Rather than wax philosophical about what knowledge is, let’s let it be any information that can further an organization’s goals. If managing IT can be compared to herding cats, managing knowledge is ...

How Xerox got its engineers to use a knowledge management system Your email has been sent Xerox found a way to cut costs and share institutional knowledge with a knowledge management system that gives ...

Data is knowledge. However, many data channels are morphing into new structures, with some being driven by new approaches to data storage, data management and data retrieval. We still live in a world ...

In the information-driven age, organizations have recognized that managing knowledge is key to maintaining a competitive edge. Knowledge management software (KMS) has become an essential tool for ...

As artificial intelligence (AI) continues its meteoric rise, the role of knowledge management (KM) in contact centers is gaining prominence like never before. Knowledge and knowledge management ...

This year may see knowledge management more directly intersect with law firms’ growing adoption of artificial intelligence, with experts predicting that KM will not only become a more vital function ...

Though Google advertises NotebookLM as an “AI-powered research partner,” I think it’s quite a versatile tool. Using it to study for college exams, learn new programming languages, or even figure out ...

Retail is one of the largest sectors in the world, with a retail sales forecast of $30.3 trillion in 2023. In a market so large and competitive, businesses compete to stand out to deliver bigger and ...

Building, collecting, transferring, sharing, preserving, maintaining and utilizing knowledge is essential to developing and keeping the necessary technical expertise and competences required for ...