Microsoft quietly rolled out this week a cumulative update for its Lync 2013 client that includes support for two-factor authentication. Believe it or not, Lync client didn't have two-factor ...

Testers have been putting the new version of the Lync 2013 desktop client and Lync Server 2013 through their paces for a few months. But there's another Lync product in the family -- an Lync app built ...

Your goal may be to standardize on a single vendor, but it may not be practical to do so in the near term. Overview There has been much debate about which vendor products offer the best collaborative ...

Microsoft Lync deserves consideration as a platform for enterprise-grade contact centers. Microsoft Lync includes a response group service that queues incoming voice calls and routes them to groups of ...

Cloud-based Lync won’t be immediately available, but could eventually be a viable alternative to in-house software. Microsoft’s overhauled unified communications platform — Lync — will soon hit the ...

Users are a fickle bunch, and they'd have to keep Skype around as a brand at a minimum, or too many users might abandon ship. There are also Skype clients for a lot of things there aren't Lync clients ...

Today, Microsoft officially announced and launched the next generation in communications technology in the enterprise with the new Microsoft Lync platform. As a former Microsoft and Microsoft Research ...

Microsoft is at it again, preparing to roll out new versions of its suite of business servers. Last week, I detailed eight great new features in the forthcoming Exchange 2013. This week, I turn my ...

Microsoft is boosting Office's presence on mobile devices with a new OneNote app designed for Apple's iPad and a Lync application for most of the major mobile platforms. The lack of OneNote on OS X ...