Oracle announced it has updated Oracle Service to embed data from Oracle Unity Customer Data Platform (CDP), helping customer service agents gain a complete view of the customer, improve agent ...

Oracle Fusion Cloud ERP positioned as highest in "Ability to Execute" and furthest right for "Completeness of Vision" AUSTIN, Texas, Sept. 28, 2023 /PRNewswire/ -- Oracle has been named a Leader in ...

Oracle is offering new AI-powered capabilities within Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service that help service teams increase productivity, better understand customer issues ...

It was Oracle CloudWorld 2023 in Las Vegas last week, which means it’s time for another quarterly update about the Oracle Fusion cloud application suite. I recently received a briefing from Steve ...

Leading banking and retail technology organization selects Oracle Fusion Cloud Service to unify global customer service operations - leveraging embedded AI to improve efficiency and enhance customer ...

New AI-powered capabilities in Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service promise to automate around-the-clock customer care. Aiming to deliver end-to-end service automation, ...

New AI capabilities in Oracle Fusion Cloud CX automate processes, improve insights, and enhance employee productivity LAS VEGAS, Sept. 19, 2023 /PRNewswire/ -- Oracle CloudWorld -- Oracle has added ...

As I listened to Oracle's recent industry analyst briefing on the future of Oracle Cloud Customer Experience (CX), Oracle's front-office software, I couldn't help wondering whether we have finally ...

What Oracle's next-gen technology has to do with icebergs and the Volkswagen Beetle... Sounds like another industry buzzword to me... You could say that but Fusion is Oracle's name for its ...

Oracle has unveiled new AI-powered capabilities within Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service that help service teams increase productivity, better understand customer ...