One of the most common reactions people have when I talk about my work in addressing passive-aggressive behavior is an impassioned, “Passive aggression is so frustrating! I can’t stand ...

Do our communication styles and the resulting behaviours impact on stress levels at work? Expressing our thoughts, feelings and needs directly, honestly, unapologetically and respectfully to others is ...

Some of the most challenging conversations we have are with our own family members. All, too often, we can treat friends and acquaintances, even total strangers, with more respect than we treat our ...

There’s a powerful difference between getting what you want and alienating everyone in the process. That difference often boils down to understanding aggression vs assertiveness. One builds walls ...

Passive-aggressive behavior is so frustrating, anger-provoking, and disingenuous. So why might you (or someone you love) resort to such relationship-damaging behavior? And why might you find it so ...

Before we had gaslighting and narcissism, passive-aggressive behavior was considered a major faux pax. It still is and for good reason. But let's back up a second—what exactly is "passive aggression"?

Right now, you could probably write a list of people with whom you always have conflict. It might be mild or it might be severe, but you just can’t seem to get in a groove with these individuals. You ...

This post originally appeared on the Crew blog. I used to hate answering questions in class. I mean what if I got it wrong or what if I didn’t say it right? Nope, too many risks. Instead of answering ...

“I often feel like I’m invisible,” a Dear David reader complains. “My colleagues don’t listen to my ideas and my friends take me for granted, but I’m afraid that if I express my frustration, it will ...