In a world of information overload, employers can struggle to get their benefits messages heard and, perhaps more importantly, understood. Last October, President Obama signed into law the Plain ...

The government agency Plain Language offers a free, downloadable PowerPoint presentation on the importance of plain language in healthcare and how to improve plain language in practice. Although the ...

What is the great hidden cost of doing business and carrying on the government? Poor communication. And the numbers are staggering. Anyone who needs proof can find it in the just-published second ...

Results showcase the federal sector’s continued work to make information easy to understand and provide the public with a direct line to reach the agencies who serve them.” — Barbra Kingsley, chair of ...