It means energy users will no longer need to chase providers to resolve problems, and get some help with your costs if they ...

ALBANY, Ga. (WALB) - Some Albany utilities customers say the city’s transition to the new Smart Meters aren’t making the grade during the first phase of the switchover. As we’ve reported the city is ...

During my 30 years in the power industry, including as a state public service commissioner, five years as a FERC commissioner, president of NARUC, and chair of PG&E’s board, I’ve recognized the value ...

While admitting that a software compatibility issue has resulted in instances of overbilling and underbilling, city and Texarkana Water Utilities officials insist that new water meters are functioning ...

Households will be able to get compensation from suppliers for delays to smart meter installations and for those left in “dumb” mode from next year, the energy watchdog has announced. Ofgem has ...

People who have a new problem with their smart meter could get compensation ...

Read on to find out what the new rules will mean for you THOUSANDS of households with broken smart meters will receive automatic compensation in days. New rules from the energy regulator Ofgem will ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. MEMPHIS, Tenn. — For some Memphis Light, Gas ...

Brits have been warned about new regulations that could result in them receiving £40 in compensation payments. According to energy regulator Ofgem, over 70% of British households have a smart or ...

After months of problems with my wireless router suffering from signal degradation and HBC switching out the router five times, the problem has been narrowed down to the fact that both wireless ...

For new problems first arising on or after 23 February, you'll be eligible for £40 in automatic compensation ...