Amazon's distribution network operates on a scale that's almost incomprehensible. The e-commerce juggernaut ships up to 25 million packages each day, and during the holiday season that number rockets ...

A shopper’s unsettling delivery raises questions about how returned items are handled in the fast-moving online retail system.

Clear packaging with green label: Items that arrive in transparent plastic bags (often used during Whole Foods returns) are a common sign the product has been previously returned Condition labels that ...

Jeff Rossen investigates Amazon mystery boxes to see if they deliver treasure or trash, uncovering surprising deals and potential profits. Amazon mystery boxes are gaining popularity, promising a mix ...