We've already seen Web-based desktops from the likes of Laszlo with its Webtop (see video) and from Sapotek with its Desktoptwo (see video) -- both of which pursue different models (the former, you ...
SAN FRANCISCO -- Today at Dreamforce, Salesforce.com's annual user conference, company chairman and chief executive officer Marc Benioff dropped a truckload of announcements on an audience of more ...
Next Monday, Salesforce.com will, in the words of one industry analyst, “extend the value proposition of software as a service” when it introduces Visualforce at its Dreamforce Conference in San ...
SALT LAKE CITY--(BUSINESS WIRE)--NICE inContact, a NICE (Nasdaq: NICE) business, today announced new enhancements to CXone Agent for Salesforce that enables omnichannel experiences for customers – ...
SALT LAKE CITY-- (BUSINESS WIRE)-- NICE inContact, a NICE (Nasdaq: NICE) business, today announced NICE inContact CXone support for intelligent routing of omnichannel customer interactions natively in ...
Innovation advances CXone Agent for Salesforce with digital channel elevation and enhanced agent experience “Today’s customers expect only the best from each and every brand they interact with, every ...
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