Mature IT Service Management (ITSM) is essential for strengthening state and local government service delivery and efficiency. Agencies often struggle with aging legacy systems, manual processes, and ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Today, automation/robotics original equipment manufacturers (OEMs) find themselves focusing ...

As the healthcare sector grapples with rising demand and growing administrative burdens, automation has emerged as a key solution to improve efficiency. Gokul Pandy has been at the forefront of this ...

Now more than ever, state and local government agencies need ways to streamline processes and improve operations. Fortunately, many jurisdictions already use provenIT Service Management (ITSM) ...

A strategic layer defines business outcomes, prioritizes automation opportunities, establishes value metrics, and aligns initiatives with regulatory and ethical expectations. A governance layer ...

Microsoft today released a "preview" of a new Automation feature for managing Microsoft Azure workloads. Microsoft Azure Automation is described as being similar to Microsoft's "Service Management ...

From manufacturing and logistics to finance and customer service, automation is redefining how work gets done.

SALT LAKE CITY & COLORADO SPRINGS, Colo.--(BUSINESS WIRE)--Ivanti, Inc., the automation platform that makes every IT connection smarter and more secure, today announced it has signed a definitive ...

The degree to which information technology increases automation, often now aided by machine learning and artificial intelligence (AI), is high on the list of benefits put forward by IT suppliers for ...

SANTA CLARA, Calif., Nov. 11, 2019 /PRNewswire/ -- Micro Focus (LSE: MCRO; NYSE: MFGP) today announced that the Service Management Automation X (SMAX) customer count grew by 133% in the previous ...

IT service management (ITSM) has experienced tremendous growth in the wake of the COVID-19 pandemic, which has spurred on the rapid development of a number of IT operations (ITOps) and digital ...

SALT LAKE CITY & COLORADO SPRINGS, Colo.--(BUSINESS WIRE)--Ivanti, Inc., the automation platform that makes every IT connection smarter and more secure, today announced it has signed a definitive ...