Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. Kindness is not usually a word one associates with conflict.

Trust is an essential element of the mediation process. The whole point, of course, is to take two or more parties who have a dispute and help them reach an agreement. Because the process necessarily ...

For every fierce clash, there will be those behind the scenes striving to resolve it through diplomatic means. One such mediator, from Berlin’s Berghof Foundation, tells us the key steps to resolution ...

Christy Bieber has a JD from UCLA School of Law and began her career as a college instructor and textbook author. She has been writing full time for over a decade with a focus on making financial and ...

Your roommate’s been eating your food. Your boss has been ignoring your emails. Your neighbor’s music shakes your walls at 2 a.m. You’ve tried talking, but it spirals into the same script every time: ...

The use of AI in mediation has the potential to revolutionize the way disputes are resolved. AI-based mediators, also known as “virtual mediators” or “digital mediators”, use advanced algorithms and ...

Research consistently highlights the benefits of mediation and the crucial role of the mediator, with a growing focus on how lawyers can best advocate within this process—ultimately leading to better ...

Leah represents plaintiffs and defendants in domestic and international disputes across a range of industries. She has handled proceedings before various arbitration panels, including the Financial ...