Today’s most successful organizations understand a fundamental truth: The strength of their business depends not just on their products or services, but on how effectively their entire network of ...

In the early days of unified communications, I spent a lot of time writing and talking about the need for organizations to focus on end user adoption, usage, and training. I presented and moderated ...

AI has ushered in a new era, changing not only the way we work but the nature of work itself. Organizations have been using AI to automate routine tasks, generate insights, and augment decision-making ...

The most important part of any IT project is properly training the people who will be using it. In many ways the quality of the training and the number of help desk calls it drives is the most ...

Eric Marchewitz is a field solution architect with a 23-year career in cybersecurity solutions, working for companies such as PGP Security, McAfee, Cisco and Check Point. He is also a CISSP and cloud ...

Eric Marchewitz is a field solution architect with a 23-year career in cybersecurity solutions, working for such companies as PGP Security, McAfee, Cisco and Check Point. He is a recovering CISSP and ...

Let’s face it I expound upon great tools that can be used for managing the network and desktop. I talk about how we can do things better, cheaper, and faster. None of these things matter in the least ...

New and upgraded software and gear are only as good as the training behind it. Here are five pitfalls to avoid as you work to bring your training game up to par You just rolled out Microsoft Windows ...

Would you like to know how to optimize the accessibility features and tools in UB Learns? In this session, we will learn about the importance of accessible and inclusive course design, and how to ...

Eric Marchewitz is a field solution architect with a 23-year career in cybersecurity solutions, working for companies including PGP Security, McAfee, Cisco and Check Point. For a small IT team with a ...