User experience is changing as AI improves design and research, leading to smoother, more engaging interactions that create trust and connection. Both user experience (UX) and artificial intelligence ...

The last few years have shown us the business impact of forsaking the trust element in user experience design. Back in 2017 when Hurricane Irma was approaching Florida, airlines were accused of ...

ICE’s MSP platform update introduces a new user interface and automation, reducing manual escrow tasks by up to 87%.

Brands and businesses must balance optimizing their online presence through SEO with providing an excellent customer experience. This raises the question – can SEO redefine client experience, or does ...

While companies are waking up to the fact that providing both their employees and customers a good user experience is key, they also need to be able to make strategic decision about how and where to ...

What is Human-Computer Interaction and User Experience? Whether we’re typing on a keyboard, swiping a smartphone, or asking a home speaker to play a favorite dance mix, we interact with computers and ...

Brightcove has announced its 2026 product roadmap, outlining a strategy centered on artificial intelligence and platform usability intended to bolster video engagement for media companies and brands.