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How machine learning is boosting business growth

Learn how to find and make the best use of valuable insights buried in your company’s databases.
SDxCentral

T-Mobile Customer Service Reps Use AWS to Predict Why You’re Calling

LAS VEGAS — T-Mobile has been directing more of its customer service calls to actual human beings. What a concept! And as a consequence, its Net Promoter Scores, which measure the likelihood to ...