Better customer retention. By identifying dissatisfaction early, sentiment analysis aids proactive interventions, which helps to reduce churn and improve loyalty. Transformative business insights.

Multimodal sentiment analysis (MSA) is an emerging technology that seeks to digitally automate extraction and prediction of human sentiments from text, audio, and video. With advances in deep learning ...

Can ChatGPT Do Reliable Call Center Sentiment Analysis? Your email has been sent AI tools can make call center sentiment analysis faster and more affordable. Discover how to use large language models ...