Governments can’t scale artificial intelligence safely without trusted data foundations, minimum viable governance and clear ...

State governments can adopt enterprise service management to unify services, meet workforce demands and deploy artificial intelligence.

State and local government IT teams are under constant pressure to prove that their systems are secure. Auditors want evidence. Legislators want transparency. Agency leaders want to reduce risk ...

Software upgrades require clarity and prioritization as agencies confront legacy systems, security risk and pressure to move ...

Governments must move beyond chatbots, orchestrating end-to-end services that improve accessibility, efficiency and constituent experiences.

Artificial intelligence agents can help state and local agencies improve service delivery and extend resources.

For years, state and local governments approached cybersecurity by trying to defend a perimeter: Keep the bad actors out, trust what’s inside and secure the network accordingly. That model no longer ...

Federal, state and local governments are being asked to do more with less. That includes public utilities, where threats are rampant, stakes are high, and budgets are tight. Yesteryear’s revenue ...