Fragmented stacks, real-time demands and privacy constraints are rewriting the rules of unified data strategy.

From rising ad prices to delayed campaigns, inflation isn’t just a consumer issue. Here’s what marketers need to know now.

Logik.ai’s technology will accelerate ServiceNow’s CRM footprint and momentum in Sales and Order Management SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business ...

An exclusive interview with Pfizer’s Wayne Simmons on reshaping customer experience by listening to those interacting with ...

Customer service is in AI’s sights. Sales and support roles are among the most impacted, with AI agents proving to be more ...

The latest AI platform on the block breaks down its logic for you—perfect for campaign clarity and team trust. Just don’t ...

Intelligent decision system and hyperrealistic voices deliver unprecedented reliability for voice AI SAN FRANCISCO, April 3, 2025 /PRNewswire/ -- Phonic, the first end-to-end speech-to-speech platform ...

Automation speeds up processes, but human interaction remains vital in customer service. Here’s how to balance both for ...

New AI and personalization capabilities extend company’s core CMS offering, delivering a flexible, future-fit solution for brands to create and manage compelling digital experiences DENVER & ...

Generative AI in marketing is making waves. Which use cases are gaining traction and how are marketers using AI to improve ...

Unlike Traditional Chatbots, GVA Learning 360 Absorbs the Wisdom of Human Agents, Not Just Documents—Cutting AI Onboarding Time and Bringing Uniformity to AI and Human Customer Experiences New York, ...

Solaria delivers unmatched accuracy, speed, and native-level transcription in 100 languages—including 42 underserved by any other STT model. PARIS, April 2, 2025 /PRNewswire/ -- Gladia, an AI ...