Chat support brings real-time customer service to the online consumer, often appearing on a business’s website or application as a pop-up dialogue box. The availability of chat support on a company’s ...

Instagram is reportedly experimenting with a new “community chat” feature. This development comes as social media platforms increasingly focus on building stronger community engagement tools to boost ...

It seems that Instagram is working on a “community chat” feature that allows people to organize groups of up to 250 people in the app. The so-far unreleased feature was spotted by developer Alessandro ...

Live chat software services first emerged in the early 2000s, but struggled to gain traction at first, as customers were more comfortable speaking to a representative directly. However, the technology ...

You can now use chat to talk to IT support! Have a technology question? Now you can get your questions answered via chat! Go to IT Support Chat Chat will be available during normal business hours.