More than a dozen customers told Marketplace they are frustrated with poor customer service they received from Canada’s big ...

Zoom is expanding its collaboration with voice biometrics company by adding its identity authentication and deepfake ...

There’s a reason voice tech keeps showing up in customer service. Talking is easier than typing for a lot of people. It feels quicker, less stiff, and usually more human, […] ...

New AI virtual receptionists answer calls, qualify leads, and book appointments -- so every call gets answered, even when you can't NEW YORK--(BUSINESS WIRE)--March 18, 2026-- 800.com, the business ...

AI-generated audio is no longer just a consumer scam problem. It is an evidence crisis that courts, insurers and businesses are not prepared for.

The Better Business Bureau can. It just gave Buc-ee's an "F" rating, citing a pattern of customer complaints.

A message warning that a recent purchase is unsafe might sound helpful. It could also be a scam. Cybersecurity experts are warning about a phishing scheme targeting Amazon customers with fake product ...

AI chatbot data leak exposes millions of Sears Home Service customer records, including voice recordings and chats.

Dozens of Telegram channels reviewed by WIRED include job listings for “AI face models.” The (mostly) women who land these ...

Spanish authorities and consumer organisations are warning residents about a telephone scam in which fraudsters pretend to represent internet providers and claim that monthly prices are about ...

According to the City of Phoenix, Public Works is asking for a phased solid waste fee hike: a $6 per month increase on July 1 ...

Q3 2026 Earnings Call March 19, 2026 5:30 PM EDTCompany ParticipantsJenifer Hollander - Vice President of Investor ...