Verizon said an AI assistant for the company's customer service representatives built using Google models had cut down on ...

Best Fares Now is a trustworthy online travel agency that collaborates with Copa Airlines Customer Service to offer flight ...

As Team '25 opens, Atlassian unveils new customer service and skills apps, makes its Rovo AI tool free for most users and ...

With less than a week to go before a deadline that the Social Security Administration set to end phone support for certain ...

NEW YORK, April 8, 2025 /PRNewswire/ -- XY Retail, a global leader in next-generation unified commerce solutions, has ...

At the ABC 360 Conference, Catherine Kuhlmann drove home a powerful truth: no one in EMS is exempt from the responsibility to ...

The Social Security Administration — already reeling from plunging customer service following a rapid downsizing under the ...

The path of least resistance is always the one your customer will take. And if that path doesn’t lead through your business, ...

Karen Welsh, a health executive from Lancashire, needed to fly to Brisbane, Australia, to visit an unwell family member. But ...