Consumer watchdog CCPA had earlier sent a notice to Ola Electric after several customer complaints over its deficiency in service standards and product issues.

The Bureau of Indian Standards (BIS) will investigate e-scooter maker Ola Electric's deficiency in service standards and product issues, India's consumer affairs secretary told Reuters on Thursday. Last month,

India's top product certification agency will investigate e-scooter maker Ola Electric's deficiency in service standards and product issues, India's consumer affairs secretary told Reuters on Thursday.

In an earnings call earlier, Ola founder Bhavish Aggarwal had said the customer complaints were mostly related to “minor issues”

India's Central Consumer Protection Authority (CCPA) has requested a probe into Ola Electric, one of the nation's leading producers of electric vehicles, in a major step to highlight consumer protection.

India's leading e-scooter manufacturer, Ola Electric, will be probed by the Bureau of Indian Standards (BIS) for alleged deficiencies in service standards and product quality after receiving a high volume of consumer complaints,

Ola, India's top e-scooter maker, responded that it had resolved 99.1% of the complaints. After reviewing that response, the CCPA has now asked the Bureau of Indian Standards to conduct a detailed investigation into the matter, consumer affairs secretary Nidhi Khare said on Thursday.