It is matching its 2025 target ...

The Institute of Customer Service (ICS) has today published their first biannual UK Customer Satisfaction Index for 2026 ...

Virgin Media O2 is doubling down on its commitment to tackle digital exclusion, by pledging to donate 12,000 phones to people who need them throughout 2026. Fo ...

For almost four months, fans of Michael Jackson were holding what were deemed by concert promoters AEG Live as the "Hottest Tickets on the Planet." Now some 750,000 would-be concert-goers have been ...

Virgin Media O2 saved customers a collective 1.45 billion seconds of their time last year – equivalent to more than 24 million minutes or more than 400,000 ho ...

Broadband and mobile provider Virgin Media and O2 (VMO2) has today stated that their adoption of AI-based improvements to ...

The telecoms giant revealed to This Is Money last year that it spent £1million on customer serviceevery day but was eyeing ...

A POPULAR UK mobile provider has issued a last warning to Brits with older phones as it shuts down its 3G service after 20 ...

A new series of Radio 1 Jan Slam competitions will take place every day, Monday to Sunday, from Monday 5th until Friday 30th ...

Freedom Mobile, the fourth-largest wireless carrier in Canada, has disclosed a data breach after attackers hacked into its customer account management platform and stole the personal information of an ...

15:21, Thu, Nov 13, 2025 Updated: 15:31, Thu, Nov 13, 2025 Martin Lewis is urging customers to leave O2 as he revealed how one customer has already saved a whopping £459 due to the 'boycott' of its ...