Ryan Caldwell, the Eagles fan who verbally assaulted a Green Bay Packers fan during the NFC wild-card game in Philadelphia, has issued an apology. He’s also cautioning those following along that this story is a lot more complicated than they think.

The Eagles face the Rams in an NFC playoff game at Lincoln Financial Field on Sunday. Here's what fans can do to avoid getting banned from The Linc.

In the video shared by Green Bay content creator Alexander Basara, the Eagles fan, a man named Ryan Caldwell, is seen on camera yelling at the female Packers fan named Aly Keller—whom Basara said is his fiancee—calling her an "ugly dumb c---."